Our Commitment to Service
“The Difference Is Service”
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'The Oban Project' |
However brief or protracted a transaction may be involved, truly excellent customer service - when a company leaves a customer or client totally satisfied with their product or service and the manner in which they have been served – seems to be something of an outmoded concept in these fast-moving days of the early 21st Century, don’t you think? Can you think of many or any recent examples of customer service so good that you have vowed to return to or always use that particular company?
You know how so few
seem to have time for you or your enquiries anymore..?
And whenever you make a telephone call to your bank or
another institution, it can be 20 minutes or more before
you get to talk to a human being after following a series
of increasingly annoying keypad instructions...?
Despite the ‘advances’ made in recent years in the name of ‘progress’ in customer service, what has happened to traditional, hands-on customer service, where nothing is too much trouble for the vendor?
Well, Your-Key Portables can assure you that all is not lost in this respect – at least in the world of Portable Accommodation and relocatable buildings! We pride ourselves on our high level of customer service in our highly competitive market, and have instilled this throughout our business since our first day of trading in 1995. As an independent company, we can apply our own high standards to our service, consequently generating a lot of word-of-mouth business from totally satisfied clients.
“Thank you again for the excellent service you provided and the efficient way you dealt with the minor problems we encountered” – David Pipkin, Calibre Cassette Library, Buckinghamshire
We at Your-Key Portables believe that “The Difference Is Service”. From your initial enquiry to maturation of the job, our level of customer service never dips. No job is too big, and there is no problem we cannot overcome.
- We have located Portable Accommodation on top of office complexes, inside warehouses, on ships at sea and in numerous other unusual locations. Perhaps our most challenging job was the siting of Portable Accommodation in a remote part of the Scottish mainland near Oban, in an area inaccessible by road. This involved the delicate operation of transporting the unit across a loch on a barge, but at Your-Key Portables such logistical headaches are taken in our stride! Wherever you need your Portable Accommodation or modular buildings, Your-Key Portables is the company that guarantees your requirements are met to the letter!
- Further evidence of this could be provided by Mr. Fred Mole from the Union Chapel Project in Islington, London. He could tell you about when we supplied him with portable toilets to be sited within an area of the church that had no vehicular access, and how we arranged to do this. Cue a complete road closure in the early hours of the morning, and the arrival of a 200-ton crane. The portable toilets were lowered into place from a great height above the church, slotting into their intended site with less than 6 inches clearance! The services were then connected and the portable toilets were in full working order that same day!
The difference is service at Your-Key Portables, so call us NOW to put our claims to the test!
Your calls are answered ’24 / 7’, so contact us whether it be hire lease or purchase to discuss all your Portable Accommodation and modular buildings needs, and see why Your-Key Portables’ level of service simply cannot be matched!